Mac OS X and Apple Hardware Expertise

Mac OS X Client 10.2, 10.3, 10.4, 10.5, 10.6
Mac OS X Server 10.4, 10.5, 10.6
Hardware from the truly ancient to the bleeding edge.

Enterprise level Experience

Integration into Windows environments using Active Directory
Integration info Mac environments using Open Directory
Backup solutions with modern solutions like IBM's TSM
Centralized Software Update Services (SUS)
Centralized imaging solutions using NetInstall
Enterprise Level Whole Disk Encryption

Customer Level Experience

Deep experience with hundreds of applications
Considerable experience with the command line
Scripting & Programming
Web development, implementation, and support
Wiki development, implementation, and support
Networking, WiFi and Wired

Support Level Experience

Peer and Customer Training
Remote support and management via Apple Remote Desktop
Security best practices, implementation, and documentation
Support best practices, implementation, and documentation
Knowledge libraries
Works well alone, works well in a team.
Level 10 Google Fu

Certifications

Apple Certified Help Desk Specialist
Apple Certified Technical Coordinator

Personal Qualities

Premiere written and verbal skills
Intelligence, dedication, and loyalty

How much do you charge?

With more than 15 years of professional and personal experience using and supporting Apple hardware, Mac OS X operating system, and Mac applications, I can do just about anything to make your computing environment work for you.

  • $50 assessment fee
  • $100 per hour, minimum prorated charge of 30m ($50.00).
  • $0.25 per mile travel expenses.